Patient Access Educator is responsible for delivering individual and group on-the-job training to new and current patient access staff. Assist with the design and implementation of training tools, develop curricula and instruct participants in related patient access front-end processes.
Educator would round with patient access areas while observing and monitoring front-end functions and providing feedback to management and specialized instruction to staff. Helps in the development of system enhancements and performs subsequent testing for enhancements to the registration and scheduling systems. Develop training documentation, tools and job aids.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.
MINIMUM EDUCATION & EXPERIENCE
KNOWLEDGE, SKILLS, & ABILITIES