The Business Analyst serves as an integral member UMC’s Enterprise Program Management Office, supporting projects through the conceptualization phase and participating early in the planning phase until a project manager is assigned.
The Business Analyst identifies, collects, and tracks information used to scope and estimate the costs of initial project requests, working with UMC’s leaders to identify clinical and business requirements.
Additionally, the Business Analyst ensures that projects have a clearly defined Return on Investment that is documented and tracked across UMC’s portfolio of strategic initiatives.
This position requires a knowledge of clinical and business systems and processes, and the analytical skills to understand the impact of those systems and processes on UMC’s strategic initiatives and patients’ experience.
Education & Training: Bachelor’s Degree in Business, Information Science, Computer Science, Informatics, or clinical field is required.
7+ years of experience required including:
• Healthcare experience as a user or supporter of business processes and applications supporting clinical or revenue cycle functions,
• Developing and analyzing business requirements,
• Developing and managing business cases,
• Communicating with multiple business stakeholders in a complex, multi-function environment preferred
• Extensive understanding of clinical operations and workflows within a healthcare system.
Experience with healthcare IT applications and knowledge of healthcare environment and system configuration preferred.
Demonstrated task management skills including a proven ability to keep track, prioritize and report status of initiatives, and exceptional organizational skills, with the proven ability to follow through on tasks and work with changing requirements and priorities using internal and external resources.
Possesses strong customer service background with highly professional written and verbal communication skills.
License & Certification:
Certification of Competency in Business Analysis (CCBA®) is a plus. Plan to achieve certification within 2 years of hiring.
Experience with six-sigma, and/or project management methodology such as Agile is a plus.
Experience and knowledge of IT, Business Analysis, Quality, and Project Management industry standards, best practices and frameworks such as IIBA, PMI, Six Sigma, CMMI or COBIT is preferred.